John Lewis have a very different structure to most businesses

John Lewis have a very different structure to most businesses, as there isn’t a clear hierarchical or flat structure shown. They use a holocratic structure this means that responsibility and authority are distributed among the workforce. They rely on very clear roles, aims and objectives, which, in turn rely on very clear communication and trust. There is one clear leader at the top of the chart and this is the overall chairman. But all decisions that come from the chairman get forwarded to everyone even the partners at the bottom of the chart. Also, in the opposite sense the partners form their own council higher up the chart and can communicate directly to the chairman if they have any praises or concerns. This shows that their organisational chart is very free flowing and open and communication is very strong. (see appendix 1)